Tag: FTC

Auto Repair Basics | FTC Consumer Information

The best way to avoid auto repair rip-offs is to be prepared. Knowing how your vehicle works and how to identify common car problems is a good beginning. It’s also important to know how to choose a good mechanic, the kinds of questions to ask, and your consumer rights. This kind of information may help you keep a lid on mechanical mistakes.

Repair Information

How to Choose a Repair Shop

What should I look for when choosing a repair shop?

  • Ask for recommendations from friends, family, and other people you trust. Look for a repair shop before you need one to avoid being rushed into a last-minute decision.
  • Shop around by phone and online for the best deal, and compare warranty policies on repairs.
  • Ask to see current licenses if state or local law requires repair shops to be licensed or registered. Also, your state Attorney General’s office or local
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Buying a Used Car | FTC Consumer Information

Before you start shopping for a used car, do some homework. It may save you serious money. Consider your driving habits, what the car will be used for, and your budget. Research models, options, costs, repair records, safety tests, and mileage — online and through libraries and bookstores.

Before You Buy a Used Car

Whether you buy a used car from a dealer or an individual:

  • Test drive the car under varied road conditions — on hills, highways, and in stop-and-go traffic.
  • Ask for the car’s maintenance record from the owner, dealer, or repair shop.
  • Determine the value of the vehicle before you negotiate the purchase. Check the National Automobile Dealers Association’s (NADA) Guides, Edmunds, Kelley Blue Book, and Consumer Reports. Some of these organizations charge for this information.
  • Research the upkeep costs for models you’re interested in, including the frequency of repairs and maintenance costs.
  • Examine the car using
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